Published Date: June 15, 2020
Across its 130 plus year history Carhartt has become a global brand known for its rugged, long lasting workwear apparel and boots. Having experienced continued growth due to increasing popularity, it soon became imperative for US-based Carhartt to not only transform their technology, but also the processes that the technology was enabling. After thoroughly researching different options, Carhartt took a major step in its transformation journey by replacing its heavily customized ERP with a stable, scalable SAP S/4HANA platform.
It was a top priority for Carhartt to remain open and provide a frictionless shopping experience for customers, ensuring there was no downtime and no negative impacts on business. However, the technology upgrade occurred at the same time as the pandemic, leaving the company to shift gears rapidly and transition the project to a remote working model.
“From very early on, we appreciated the fact that attune was willing to create meaningful relationships with the Carhartt project team. This paid off time and time again as it created open lines of communication and healthy dynamics when the work was heavy or complex. We often looked to attune's extensive experience in the fashion space to help us drive to standard and at the same time build a system that would support future growth. We are immensely proud of our collective ability to deliver this project on time, especially given the fact we were entirely remote for the last 4-5 months, through go-live and hypercare, which is quite frankly, incredible.” - Jenny Hall, Director of Project Catalyst, Carhartt.
Next phase of the project includes wholesale and manufacturing operations as well as integration of ecommerce.